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                     18 years of deep cultivation, drawing on the experience of hundreds of ecosystem partners, to create specialized CRMs for 30 niche industries
Products
                  Sales
                
 Centralize your customer data and close more deals.

                  Marketing
                
 Grow traffic, convert more visitors, and run campaigns at scale.

                  CPQ
                
 Solve Product Configurations and Quotes Easily

                  Budgeting
                
 Control  Costs and Increase
                  Partner
                
 Close Collaboration between Companies and Partners
                  Service
                
 Omnichannel Customer Service and Automated Field Service
                  Project
                
 Manage Your Projects in a Comprehensive Way

                  BI Analysis
                
 Insightful CRM Data Analysis
                  Mobile App
                
 Mobile in Hand, Point the World

                  Platform
                
 The World's Most Trusted Cloud Application Development Platform

                  Integration
                
 CloudCC Platform Integrations
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2023
 13.0.7001
 Mar
13.0.7001
 Mar
              Laptop
            
 
              Optimize the interface performance of list pages and details pages to improve data access efficiency
            
              Optimize lookup relationship field filter field
            
              Optimize report export and report support for long text area fields
            
              Optimize and upgrade dynamic layout rules
            
              Upgrade the on-site service cloud distribution rules and dispatch rules, etc.
            
 
              Mobile
            
 
              Business Opportunity/Quotation/Order/Invoice/Purchase Order, support adding sub-products when creating and editing.
            
              he sales funnel on the home page supports penetration viewing of records and details corresponding to each stage.
            
              The start and end time of check-in can be set as read-only.
            
              The report on the mobile terminal supports horizontal screen display.
            
              After the attachment is downloaded, it supports opening and previewing with the mobile phone's local application.
            
              The home page briefing module supports penetration viewing of detailed records.
            
              Dashboard charts, support for viewing detailed records through penetration. (bar chart, column chart, pie chart, ring chart, target dashboard)
            
              The task list supports configuring the fields that need to be displayed.
            
              The dashboard, ring chart, and the middle support displaying summary data.
            
              In the Approval Center, files can be downloaded.
            
2022
 12.9.1361
 
                Dec
              
              Laptop
            
 
              Optimize global search results
            
              The platform has added different password policies based on user profiles.
            
              A new bottom tool bar is added to the platform, which supports the integration of multiple widgets
            
              The platform supports the webhook function
            
              The platform application supports the console style to improve the efficiency of page switching.
            
 
              Mobile
            
 
              The button at the bottom of the details page on the mobile terminal supports configuration order.
            
              The record creation and editing pages support displaying file fields and uploading files.
            
              The dashboard supports the display of dual-axis graphs.
            
              Dashboards, bar charts and column charts support displaying data labels.
            
              Event object, location field adds positioning function.
            
              The picture field supports uploading multiple pictures.
            
              The mobile terminal supports the display and viewing of lightning reports.
            
12.3.1768
 Jun
12.3.1768
 Jun
              Laptop
            
 
              Optimize sales cloud sales forecast function
            
              Optimize the file preview function and support direct viewing of attachments
            
              Optimize message notification function
            
              The overall upgrade of the lightning version in the background setting optimizes the interaction
            
              The platform has added a custom label function
            
              Upgrade Platform Login Page
            
 
              Mobile
            
 
              Attachments, details page file fields, and file object file records support online preview.
            
              The record details page supports duplication of key information.
            
              In the scoring type field, on the record creation and editing page, it supports drop-down selection of score for scoring.
            
              Map positioning, after positioning, it supports obtaining the latitude and longitude of the current positioning.
            
              When approving, if the approval fails, you can check the reasons for the record approval failure in the small bell message notification.
            
              The cumulative summary field supports displaying the value of the field on the details page.
            
              When editing customer records, it supports backfilling all field information in Tianyancha.
            
              The check-in function supports returning latitude, longitude and altitude information.
            
              Support adding slave records when creating/editing master records.
            
              Tianyancha field mapping supports text area and text area field type.
            
              Add an example of filling in the event topic field.
            
2021
 9.9.2664
 Aug
9.9.2664
 Aug
              Laptop
            
  Enhanced CPQ functions, launched field Service Cloud functions and improved Partner Cloud functions
            
  Optimized Web to Case
            
  Improved the form in Marketing Cloud
            
  Added forecast and target functions
            
  Dynamic layout support for the new page of the search field in lighting version
            
 
              Mobile
            
  Optimized Web to Case
            
  Improved the form in Marketing Cloud
            
  Added forecast and target functions
            
  Dynamic layout support for the new page of the search field in lighting version
            
  Added key information display
            
  Optimized the display and interaction of detail pages
            
  Added team sharing function
            
9.8.2673
 
                Jul
              
              Laptop
            
  Optimized hover page layout loading
            
  Modified the approval flow chart
            
  Added Partner Cloud user role distinction in Sharing
            
  Added user trigger
            
  Optimized report query
            
 
              Mobile
            
  Modified the approval flow chart
            
  Added Partner Cloud user role distinction in Sharing
            
  Optimized report query
            
  Transformed CCChat into a dynamic, view interested people or recorded dynamics anytime, anywhere
            
  Added personal 360 degree display and personal dynamic in personal center
            
9.8.2663
 Jun
9.8.2663
 Jun
              Laptop
            
 
              Added custom page and button functions in lighting version
            
              Lightning version import function, object progress bar, related list display
            
              Added the case detail mailbox, and default is the case contact mailbox field value
            
              Improved note and attachment upload format (cdr and msg)
            
 
              Mobile
            
 
              Added attachment upload format
            
              Toggle sync content storage field under Email to Case
            
              Added the case detail mailbox, and default is the case contact mailbox field value
            
              Improved note and attachment upload format (cdr and msg)
            
              Added pool which can be set in the PC background to apply to the mobile
            
              Home - Recent records added shortcuts
            
9.8.2648
 
                Apr
              
              Laptop
            
 
              Expanded text and date type fields
            
              Optimized the logic of emptying recycle bin
            
              Optimized custom classes, triggers, pages 
            
              Added online help
            
              Private cloud environment performed special transcoding for special symbols
            
              Added the function of sending emails by email template in Trigger
            
 
              Mobile
            
 
              Expanded text and date type fields
            
              Optimized the logic of emptying recycle bin
            
              Private cloud environment performed special transcoding for special symbols
            
              Added office module
            
9.7.2625
 Jan
9.7.2625
 Jan
              Laptop
            
 
              Added Team
            
              Added report subscription function
            
              Released record type control in Professional version
            
              Query optimization of some functions
            
 
              Mobile
            
 
              Added Team
            
              Added report subscription function
            
              Released record type control in Professional version
            
              Query optimization of some functions
            
              Adjusted the overall main color of CloudCC
            
2020
 9.7
 
                Dec
              
              Laptop
            
 
              Lightning version was officially launched with updated user experience interface and new front-end architecture
            
 
              Mobile
            
 
              Lightning version was officially launched with updated user experience interface and new front-end architecture
            
              List supported BI data analysis
            
9.6.1.2619
 Jun
9.6.1.2619
 Jun
              Laptop
            
 
              Added new API
            
              Optimized record creation, editing and details page
            
              Optimized the cumulative summary in Report
            
 
              Mobile
            
 
              Home - Recent records added shortcuts
            
              List supported BI data analysis
            
              Optimized record creation, editing and details page
            
2019
 9.4
 
                Nov
              
              Platform
            
 
              Added email client
            
              Added "Tags" to help users tag records
            
              Added "Files" for users to manage and share files
            
              Added "Notification Center" to allow users get notifications within the system
            
              Improved the interaction effect of sidebar in "Vertical Menu"
            
              Improved the UI format in all menu
            
              Improved the format & display of record detail pages in "Horizontal Menu"
            
              Changed the entry of background email
            
 
              Mobile
            
 
              Added "Notification Center" to allow users get notifications within the system
            
              Improved "Notification Center"
            
              Added "Appointments" to allow users make appointments based on their schedules
            
              ios 13 system adaptation
            
              Improved the display of objects’ record lists & Added "Sort by Creation Date"
            
9.3
 Jul
9.3
 Jul
              Platform
            
 
              Email to CloudCC
            
              Enabled connecting with emails and sending emails
            
              Added "Appointments" to allow users make appointments based on their schedules
            
              Added Dynamic Layout Rules
            
              Improved CCChat
            
              Improved "View"
            
              Improved "Reports" & "Dashboards"
            
              Improved the setting of unique field values
            
              Applied new page layouts
            
              Improved user 360
            
              Globalized display
            
              Improved the sub-tab of records details pages
            
              Improved integration lists
            
              Improved the display of "Lead Scoring" of "Leads"
            
 
              Mobile
            
 
              Adjusted first-level Tabs
            
              Added recommended setting on mobile apps
            
              Simplified overseas registration
            
              Enabled settings of buttons on the top of the homepage
            
              Improved "Groups" in "CCChat"
            
              Improved the display of "Lead Scoring" field on lists under "Leads"
            
              Saved business cards to pictures as attachments
            
              Added a switch to CloudCC platform to enable validation rules while scanning business cards
            
              Improved the display of details pages of records
            
              Improved the logic/algorithm of Sign-in
            
              Improved the details page of "Colleagues"
            
              Improved the details page of "Me"
            
8.8
 
                Apr
              
              Platform
            
 
              Added "News" feature
            
              Added "Social Media" fields to "Leads"/ "Accounts" / "Contacts"
            
              Added "Filter" button in "Dashboards"
            
              Added "Time" fields to platform
            
              Added "Postal/Zip Code" to "Address" field
            
              Added the setting of global search objects to global search
            
              Added "Related Lists" to hover pages
            
              Added "Save & Submit" button
            
 
              Mobile
            
 
              Added "News" feature
            
              Added "Social Media" fields to "Leads"/ "Accounts" / "Contacts"
            
              Adjusted "Map" modules
            
              Enabled the banning of uploading watermarked pictures during Sign-in
            
2018
 8.7
 Dec
8.7
 Dec
              Platform
            
 
              Added online payment features
            
              Modified PC details pages & Improved the display of lists under objects
            
              Added the pages of changing stages in "Opportunities"
            
              Integrated with Dropbox & Quickbook etc.
            
              Added "Guide"/ "Navigation"
            
              Added Gmail & Outlook plugins
            
 
              Mobile
            
 
              Improved details pages on "Dashboards"
            
              Improved "CCChat"
            
              Improved homepage
            
              Enabled creating new records in "Lookup Relationships"
            
              Enabled organization-level configuration reports on homepage components
            
              Improved the display of details pages
            
8.6.1
 
                Jul
              
              Platform
            
 
              Applied a new homepage
            
              Improved "Notes and Attachments"
            
 
              Mobile
            
 
              Applied a new homepage
            
              Improved "CCChat"
            
              Offline cache
            
8.6
 May
8.6
 May
              Platform
            
 
              Implemented foldable sidebars
            
              Improved all menus
            
              Enabled customizations on "My Menus"
            
              Improved "Quick Create"
            
              Improved personal center
            
              Improved "Recently Viewed" projects
            
              Improved search on view menu
            
              Improved fields shown in "Views"
            
              Improved checking records details
            
              Enabled creating new records in "Lookup Relationships"
            
              Improved "Reports" creation
            
              Improved backstage setting menus
            
              WeChat public platform
            
 
              Mobile
            
 
              Modified global interactions
            
              Adjusted global list pages
            
              Improved "Dialing"
            
              Updated UIs of other features
            
              Improved "Nearby"
            
              Improved "Attendance"
            
              Improved "Events"
            
              Improved approval history
            
              Added "Learning Center"
            
8.3
 
                Mar
              
              Platform
            
 
              Improved "Post"
            
              Improved the setting of tabs on mobile apps
            
              Enabled permission settings to libraries in "File"
            
              Enabled permission settings to report folders
            
              Enabled setting of "Events"& "Tasks" related fields
            
              Added "Filter by record types" to sales funnel on sales dashboards
            
 New:
 
              Tianyancha (a company credit check app)
            
              Snapshot of "Dashboards"
            
 Improved:
 
              Enabled the display of amount ratio in sales funnel
            
              Enabled the options of data labels in pie charts
            
              Enabled the setting of visibilities in ruler components
            
              Added search to dashboards data source
            
              Added "Roles & it’s Subordinates" in sharing to "Dashboards"
            
 Marketing Cloud
 
              Snapshot of "Campaigns"
            
              Enabled multilanguages in "Channel" in "Campaign"
            
 Sales Cloud
 
              Added "Recently Viewed" folder to "Dashboards"
            
              Added "Contact AI"
            
              Added HTML email tracking
            
 Service Cloud
 
              Improved settings of "Call Center"
            
              Enabled calls on "Tabs" & "Details Page"
            
 
              Mobile
            
 
              Set up sidebar navigation menu
            
              Enabled the setting of homepage on mobile apps
            
              Improved Approval History in "Related Lists"
            
              Added "Place of Ownership" in Sign-in "Attendance"
            
              Added "Delegated Approvers"
            
              Enabled searching of "Events"& "Tasks" related fields
            
              Improved the processes of changing status of "Events" & "Tasks"
            
              Added "Quick Reply" to "Dashboards"
            
 New:
 
              Enabled importing business information of new "Accounts"
            
              Enabled list view of "Event" to let users view data
            
              Enabled the editing of fields on details pages of approvals
            
              Enabled the options of whether to upload on-scene photos during sign-in
            
 Improved:
 
              Improved the search boxes on "New"/ "Edit" pages
            
              Improved the display of approval history in "Related Lists"
            
2017
 8.2
 Sep
8.2
 Sep
              Platform
            
 
              Added field "Address" to "Accounts"
            
              Integrated with mailbox
            
              Enabled sharing of related contacts
            
              website.version.impapproval
            
              Improved global options list
            
              Improved the downloading of packages
            
              Improved the push notification platform
            
 
              Sales Cloud
            
 
              Added "Nearby"
            
              Improved the creation of "Leads"
            
              Improved "Log a Call"
            
              Improved & Developed partner cloud
            
8.1
 
                Jul
              
              Added "Log a Call" to log communications
            
              Added member permission settings to "Opportunity Teams"
            
              Improved "Contact Roles"
            
              Enabled to import contacts from address books
            
              Improved voting on "Cloud Post"
            
8.0
 Jun
8.0
 Jun
              Enabled QR code logins
            
              Added search sort to list boxes & combo boxes
            
              Enabled settings of "Activity History" button
            
              Added Employee 360 Degree Views
            
              Added global search to mobile apps
            
              Enabled changing of owner and record type on mobile apps
            
              Packed packages
            
              Improved the downloading of packages & Enabled to view downloaded packages
            
7.1
 
                Jan
              
              Sales Cloud
            
 
              Added "Related Contact" in "Contacts"
            
              Added portraits to "Leads"
            
              Added "Opportunity Genius" to demonstrate best cases
            
              Added "Similar Opportunity Analysis"
            
              Added the field "Primary Campaigns" to "Leads", "Contacts" & "Account"
            
              Added event locations to electronic tickets
            
              Added transition steps in "Channels" in "Campaign"
            
 
              Mobile
            
 
              Improved "Cloud Post"
            
              Improved the page of "List of Colleagues"
            
              Improved the display of record lists under objects
            
              Added object record detail page function
            
              Added "View Activities" to tabs with Sign-in & Task portal
            
              Added voice messages to "Cloud Post"
            
              Added "Share" button on object’s details page
            
              Improved the display of "About Me" & Added "Go to demo" function
            
 
              Platform
            
 
              Added customizations on data visibilities
            
              Enabled editing dashboards on mobile apps
            
2016
 6.3
 Oct
6.3
 Oct
              Improved "Reports"
            
              Improved "Queue"
            
              Filtered read-only and invisible fields in mass edit
            
              Added the switch to active/inactive channels in "Campaign"
            
6.2
 
                Aug
              
              Added on-site registration channel in "Campaign"
            
              Improved the automatically transfer identical fields from campaign member to leads
            
6.1
 Jan
6.1
 Jan
              Platform
            
 
              Improved homepage on PC
            
              Added 8 standard dashboards
            
              Added feeds in "Tasks" on mobile apps
            
              Added "Client Portrait" objects and "Related Lists" on mobile apps
            
              Improved format and dashboards on mobile apps
            
              Improved "Attendance" on mobile apps
            
              Added daily/weekly/monthly reports to mobile apps
            
              website.version.imptab
            
              Improved sales workbench
            
              Improved "Contact Roles"
            
              Added "Competitors"
            
              Added "Competitors"
            
              Improved "Sales Teams/ Groups"
            
              Improved out-of-office
            
 
              Marketing Cloud
            
 
              Improved "Channels" to "Campaigns"
            
              Enabled mass invitation emails in "Campaigns"
            
              website.version.addsign
            
              Enabled mass SMS in "Campaigns"
            
              Added ROI reports for different channels & campaigns to "Campaigns"
            
8.1
 
                Jul
              
              Added "Log a Call" to log communications
            
              Added member permission settings to "Opportunity Teams"
            
              Improved "Contact Roles"
            
              Enabled to import contacts from address books
            
              Improved voting on "Cloud Post"
            
6.0
 Jan
6.0
 Jan
              Mobile
            
 
              Added "Post", "CCChat"& "Feed" in object detail pages
            
              Added "Attendance" to enable punch-in operations on mobile apps. Attendance can be back-office or out-of-office (the one with a fixed address is back-office, otherwise it is off-site). Back-office/Out-of-office for individuals can be configured on PC side by administrators.
            
              Added "Work Notes" that can allow users to submit daily, weekly and monthly work notes on mobile apps
            
              Enabled the customizations of settings in homepage tab display by the "Filter" button on upper right corner
            
              Added 8 standard dashboards to "Dashboards": Sales Funnel, Sales Performance, Performance Ranking, Call Ranking, Visit Ranking, Sales Behavior Ranking, Current Opportunity, Closed Won Top 5
            
 
              Laptop
            
 
              Added 8 standard dashboards to "Dashboards": Sales Funnel, Sales Performance, Performance Ranking, Call Ranking, Visit Ranking, Sales Behavior Ranking, Current Opportunity, Closed Won Top 5
            
              Added "Sales Teams/Groups"
            
              Improved "Contact Roles"
            
              Added "Channels" to "Campaigns"
            
              Enabled mass invitation emails in "Campaigns"
            
              Added sign-in in "Campaigns"
            
              Enabled mass SMS in "Campaigns"
            
              Added ROI reports to "Campaigns"
            
              Job 2.0 updated
            
              Updated jdk to 1.7
            
              Implemented redis cache
            
5.0.3
 
                Jan
              
              Added customized buttons to customized objects details
            
              Improved "Transfer" in objects
            
2015
 5.0.1
 Dec
5.0.1
 Dec
              Improved "Reports"
            
              Fixed bugs in version 5.0
            
              Improved Wechat homepage
            
              Improved transitions between pages on mobile app
            
              Improved approval center
            
              Improved the display of lists under objects
            
              Improved detail pages of objects
            
              Improved the color of dashboards & added configurations in filters; improved the display effect and accessibility
            
              Improved "Dashboards"
            
5.0
 
                Nov
              
              Added "Permission Groups"
            
              Improved "Call Center"
            
              Added customizations to console units
            
              Improved "Find Duplicates"
            
              Added "Public Groups" in "CCChat"
            
              Improved "Queue"
            
              Added customize setting
            
              Improved verification rules
            
              Improved global search
            
              Added more components to customizable pages
            
              Added data importing to "Campaign"
            
4.6
 Nov
4.6
 Nov
              Platform
            
 
              Added functions to grant login access
            
              Added more features in user page layout
            
              Added types to customizable reports
            
              Made customizable pages call customizable class
            
              Add jquery related, js and css style sheets to the platform
            
              Improved global search
            
              Added content in system log audits
            
              Changed the name of api in different fields
            
              Added "Formula" & "Picture" fields to verification rules
            
              Added a switch of "CCChat" & "Dashboards" to "Applications" in console
            
              Improved multi-layer "Master-Detail" relationship
            
              Granted more permissions for "Related Lists"
            
              Added "Call Center"
            
              Added customizable functions
            
              Started developing "Exchange"
            
4.5
 
                Jul
              
              Mobile
            
 
              Added contacts import function
            
              Improved developing apps from Sql Developer
            
              Started to save entity files from triggers compilations
            
              Added "Field Tracking" in upgrades in "Cases"
            
              Linked "Opportunities" with "Quotes"
            
              Added license expiration date notifications 30 days in advance
            
              Added encryptions to fields
            
              Added version control
            
4.4
 Jun
4.4
 Jun
              Improved console
            
              Added authorization check in data exporting
            
              Improved "Password Strategy"
            
              Expanded dashboard functions on homepage
            
              Improved update rules of "Case"
            
              Kept CloudCC login session states
            
              Started the development of isvalid、upsert、queryAll interface
            
              Changed "Receivables" to standard object
            
              Added lookup relationship in mini page
            
4.3
 
                Jan
              
              Added the switch of check duplicates in data importing
            
              Added check duplicates in leads
            
              Added catalog to trigger, page & class
            
              Enabled monitoring on job
            
              Added interface to email template analysis
            
              Added abstracts to homepage & "Items to approve"
            
              Improved interface to mobile app
            
              Added auto number generation in CCService
            
              Improved sales funnel
            
              Added triggers to objects
            
              Changed diagrams in highchart
            
              Added field dependencies on mini page
            
              Added allowance of adjustment in Wechat interface
            
              Improved listings in "Dashboards"
            
              Improved "Dashboards" in mobile app
            
2014
 4.2
 Dec
4.2
 Dec
              Improved "Dashboards"
            
              Improved programming in system
            
              Added "Auto Number" field type
            
              Improved the listing in "Reports"
            
              Added search permission in "Chatter" on mobile app
            
              Improved "Convert Opportunity"
            
              Changed links in items pending for approval
            
              Improved global search
            
4.1
 
                Dec
              
              Improved auto number
            
              Improved "Opportunity" & sales funnel
            
              Improved performance commitment in "Dashboards"
            
              Improved "Google Chart Analysis" in "Dashboards"
            
              Added interfaces to mobile app
            
              Added the display of customizable pages in dashboards
            
              Modified system format
            
              Added assignment rules in leads from "Web to Lead"/" Web to Case"
            
              Added necessary fields in "Web to CloudCC"
            
              Expanded tabs in "Dashboards"
            
              Updated the version of Struts to 2.3.20
            
4.0
 Oct
4.0
 Oct
              Reconstructed batch approval process
            
              Improved the deletion of "Master-Detail" & "Lookup Relationship"
            
              Added diagram formats in "Dashboards"
            
              Added measures to "Dashboards"
            
              Added sales funnel & sales performance to "Dashboards"
            
              Added "Edit" button on "Dashboards"
            
              Separated validation rules of "Dashboards"
            
              Enabled customization of top background picture
            
2.6.17
 
                Jul
              
              Adjusted websites
            
              Added locks on records in approval process
            
              Added designated tabs displayed upon login
            
              Adjusted and improved websites
            
              Modified approval notifications
            
              Added role hierarchy to sales funnel
            
              Added function descriptions
            
              Added browsing histories of documents & attachments
            
              Added performance commitment in "Dashboards"
            
              Added Single Sign on verifications
            
2.6.16
 Aug
2.6.16
 Aug
              Fixed bugs in "Events" & "Tasks"
            
              Added mass add, mass edit, mass transfer to "Tasks"
            
              Added permissions in "Check Duplicate & Merge"
            
              Added the permission to set visibilities in different profiles while creating objects
            
              Added the switch of "Quick Create"
            
              Set "Date" & "Lookup Relationships" to optional in conditional controls
            
              Added customizable link tabs
            
              Improved the display on homepage
            
              Added filters to "Export to Excel" based on user’s permission
            
              Improved "View"
            
              Added "Roles" to "Reports"
            
              Adjusted display & operation details
            
              Added switch of report while creating new objects
            
              Added the merging of "Related Lists" while merging records in "Check duplicates & Merge"
            
              Started the development of Baidu Push Notifications (Real-time notifications)
            
              Platformed sales commitment & added "Roles"
            
2.6.15
 
                Jul
              
              Changed the name of "We Questionnaire" to "We Vote"
            
              LBS, Wechat channel
            
              Modified the format of mini webpage
            
              Improved "Tasks" & "Events"
            
              Added interface in mobile app
            
              Added sales commitment to "Dashboards"
            
              Added customizable page & "Reports" tabs in mobile app
            
              Added verifications of modifying email senders
            
2.6.14
 Jun
2.6.14
 Jun
              Changed the name of "We Questionnaire" to "We Vote"
            
              Changed the format of "Tasks"
            
              Modified the format of mini webpage
            
              Improved "Tasks" & "Events"
            
              Added interface in mobile app
            
              Added Wechat channel
            
              Added customizable page & "Reports" tabs in mobile app
            
              Added picture and text feedback to LBS
            
              Added "Wechat to Leads"
            
              Added "Web to CloudCC"
            
2.6.13
 
                May
              
              Improved the display and function of "Tasks"
            
              Added "Formula" & "Roll-up" fields in selections in "Lookup Relationship" field
            
              Added necessary rules in mass adding and parent-child entries
            
              Added mini page & floating window
            
              Started developing "Groups" in Chatter
            
              Added interface support
            
              Added notifications like field updates, tasks, email notifications, messages before operations in approval processes
            
              Added the allowance of setting unified values in mass edit
            
              Added sorting in email template
            
              Added authorizations to control customizable pages in profile
            
              Enables the transfer of data in "Related Lists" while transferring the owners of contacts
            
              Improved foldable sections in detail pages
            
              Added the number of field types that can be selected in "Lookup Relationship" field & Expanded text area
            
              Updated "Currency" field in summation formula in "Reports"
            
2.6.12
 Apr
2.6.12
 Apr
              login pop-up notifications
            
              Enabled foldable sections in detail page
            
              Added "Web to Case"
            
              Added Wechat version of CRM
            
              Updated "Tasks"
            
              Added mobile app – CloudCC CRM
            
              Improved "Duplicate Detection Filters"
            
2.6.11
 
                Mar
              
              Extended "View" visibility permission
            
              Added user hierarchy
            
              Added "URL" field type
            
              Added email setting in CCChat2.1
            
              Added poll in CCChat2.1
            
              Improved "Forecast"
            
2.6.10
 Feb
2.6.10
 Feb
              Enabled access to "Edit Page Layout" from front end
            
              Added "Editing Mode" in "Picklists" fields
            
              Added "Score" field type
            
              Improved "Date" & "Date & Time" field
            
              Added timed message notification in "Tasks"
            
2.6.9
 
                Jan
              
              Added Field-Level Security
            
              Added customer hierarchy, contact hierarchy
            
              Added "Master-Detail Relationship" field
            
              Added open customizable page
            
              Added mass add & mass edit in "Related Lists"
            
              Added approval hierarchy setting
            
              Added approval history query & Improved approval processes
            
              Improved "Forecast"
            
              Enabled merging email templates
            
              Interface
            
2013
 2.6.8
 Dec
2.6.8
 Dec
              Changed the name of "Chatter" to "CCChat"
            
              Enabled sorting list of options in "Picklist" field
            
              Enabled mass uploading attachments
            
              Added the permission for customized pages to display on tabs
            
              Embedded customizable pages in detail pages
            
              Added verifications in data importing
            
              Improved "Recently Viewed" list
            
              Improved data exporting & "Reports"
            
              Added auto password generation in exporting zip files
            
2.6.7
 
                Nov
              
              Added sidebar search setting customizations
            
              Added hover display to "Lookup Relationship" fields in detail page
            
              Added jump links to dashboards
            
              Improved "Covert Opportunity" to automatically transfer identical fields from leads to opportunities
            
              Added "Quick Create" on sidebar
            
              Added auto drop-down lists to search objects in "Lookup" fields
            
              Improved "Related Lists"
            
2.6.6
 Oct
2.6.6
 Oct
              Improved filter criteria in "View"
            
              Connected possibilities and stages in "Opportunities"
            
              Added "Lookup Relationship (Multi-Select)" fields type to enable users create relationships between objects
            
              Enabled "Lookup Relationship" fields to link with another field
            
              Set case insensitivity in lookup dialog boxes
            
              Added styles in rich text fields
            
              Added approval page to approval process
            
              Added "Picture" fields type
            
              Improved data importing & exporting
            
              Improved "Convert Opportunity"
            
              Enabled integration with Wechat (Chinese online messaging app)
            
              Changed the size of uploaded files
            
2.6.5
 
                Aug
              
              Mobile
            
 
              Added "Inline Editing" to allow users to edit with double clicks
            
              Improved mass edit, mass delete & mass transfer
            
              Improved "Translation Workbench"
            
              Improved user interface setting
            
              Added underlines to URLs
            
              Added "Save & New" button to create new object pages
            
              Improved "Field Tracking" in "Related Lists"
            
              Added assignment rules to leads
            
              Enables users to customize tabs
            
              Improved "Reports"
            
              Added labels to customized page to enable component selections
            
              Added "Field Tracking" in "CCService"
            
              Added multi-table settings in "Reports"
            
              Improved the display of webservice interface
            
              Added profile visibility setting while creating new objects with default visibility setting available
            
              Added "Quick Create"
            
2.6.4
 Aug
2.6.4
 Aug
              Added "Files"
            
              Enabled Office plugins
            
              Added "Cases"
            
              Improved timed task
            
              Improved "Chatter"
            
              Recovered detail page
            
              Improved date importing & exporting
            
              Applied server condition monitoring & operation platform alert
            
              Improved "Reports"
            
2.6.3
 
                Jun
              
              Enabled integrations with Baidu (the biggest Chinese search engine) apps
            
              Added auto account creations upon website registrations
            
              Set two methods of login: a. Regular b. verification code
            
2.6.2
 May
2.6.2
 May
              Improved "Price Books"
            
              Added "Dashboards" to homepage
            
              Improved "Dashboards"
            
              Improved "Opportunities" & "Quotes"
            
              Revised "Recently Viewed"
            
              Added template creations in data exporting
            
              Added password policies
            
              Added IP & Login time restrictions
            
              Improved applications on homepage
            
              Enabled multiple users to attend tasks & events
            
              Improved applications on main page
            
2.6.1
 
                Mar
              
              Added "Chatter1.5"
            
              Added "Product" & "Price Books"
            
              Added "Opportunities" & "Quotes"
            
              Added "Dashboards"
            
              Revised "Recently Viewed"
            
              Added "Campaign Member"
            
2.5.14
 Jan
2.5.14
 Jan
              Scaled application icons
            
              Renforced hierarchy visibilities
            
              Added auto record numbers to imported data
            
              Added code validation to homepage components
            
              Improved "Customizable Page 2.0"
            
              Improved the login username authentication
            
              Unified login address
            
              Added Chinese/English display in customized buttons
            
              Added mass transfer
            
              Set the maximum length of text to 255
            
              Added mass SMS
            
              Added calendar in homepage: daily view, weekly view, monthly view
            
              Set the visibility of every record of subordinates to visible for superiors
            
              Set the sharing button invisible for private objects for non-administrators
            
2012
 2.5.10
 
                Dec
              
              Added ordering in applications
            
              Added customized fields to personal information display
            
              Set the permission to access sharing rule hierarchy
            
              Improved time-dependent workflow and email template analysis
            
              Improved sidebar search
            
              Improved "Field Tracking"
            
              Improved "Reports" in exporting reports based on filter criteria
            
              Added buttons for merging and editing records
            
              Improved date format
            
              Added recently viewed users
            
              Improved customizable page
            
2.5.9
 Nov
2.5.9
 Nov
              Improved multilanguage
            
              Added "Field Tracking" which tracks update value of selected fields
            
              Improved record type setting
            
              Improved the display of buttons
            
              Improved workflow and approval process
            
              Improved search dialog box
            
              Improved page layout
            
              Improved search bar on left sidebar
            
              Improved default decimal place and record line setting
            
              Improved checkbox display
            
              Improved importing and exporting data
            
              Added "Visibility Of Related Users" to allow users view records in the specific "View" on homepage
            
              Added the display of rich text in "Recently Viewed"
            
              Improved the performance of trigger
            
              Improved global search on homepage
            
              Added customizable sharing features
            
              Improved field dependency
            
              Improved the interface for editing page layout
            
              Improved the process of creating new fields
            
              Improved email display
            
              Improved English environment
            
2.5.8
 
                Nov
              
              Added the button to create time-dependent workflows
            
              Set "Owner" as read-only
            
              Added a filter to filter deleted records in "Related List"
            
              Added currency
            
              Added time-dependent workflow
            
              Improved warnings in misoperation in approval process
            
2.5.7
 Nov
2.5.7
 Nov
              Improved "Merge & Check Duplicate"
            
              Improved "Translation Workbench" setting
            
              Improved multilanguage
            
              Improved user permission setting in "Notes and Attachments"
            
              Updated multilanguage source file in English environment
            
              Added warnings in misoperation in approval process
            
2.5.6
 
                Nov
              
              Improved "Merge & Check Duplicate"
            
              Added "Translation Workbench" setting
            
              Improved multilanguage
            
              Added user permission setting in "Notes and Attachments"
            
              Updated multilanguage source file in English environment
            
2.5.5
 Nov
2.5.5
 Nov
              Improved approval process
            
              Added search condition controls
            
              Fixed errors when users trying to search "View"
            
              Improved "Recently Viewed" drop-down list in English environment
            
              Improved the display of "+"in English environment
            
2.5.4
 
                Nov
              
              Added email template analysis
            
              Improved English translation
            
              Improve the display of "Recently Viewed"
            
              Updated multilanguage source file
            
              Added "Transfer Owner" to change the user who owns the specific record
            
              Added annual finance report and currencies
            
              Enabled mass transfer, mass delete of multilanguage
            
              Added "Advanced Search" that allows adding search criteria
            
2.5.3
 Nov
2.5.3
 Nov
              Installed patch
            
              Added "Work Report" in Sales Cloud
            
              Added approval process
            
              Added "Merge & Check Duplicate" feature
            
              Updated multilanguage source file
            
2.5.2
 
                Nov
              
              Added "Report" & "Forgot Password"
            
              Merged search
            
              Added multilanguage
            
              Added sort, export and print of "View"
            
2.5.1
 Nov
2.5.1
 Nov
              Updated the version includes "Roll-up", "Formula" field types
            
2.4.1
 
                Oct
              
              New version of "View"
            
2.3.1
 Jul
2.3.1
 Jul
              Deployed more centralized cache servers
            
              Improved searching in "Share" authority
            
              Improved homepage layout
            
              Improved customizable components in homepage
            
              Unified login authentication, unified authentication login address: https://accounts.cloudcc.com
            
2.2.3
 
                May
              
              Added "View" and field type to global search
            
              Displayed "My Workbench" in homepage
            
              Released Web Service API 1.0, provide third-party software with API interface for integration
            
              Added "Role" search
            
              Added "Sidebar Search" to homepage
            
              Added "Territory Management"
            
              Optimized the display in "Related Lists"
            
              Updated fields on timed workflow
            
              Fixed the asynchronization in exporting & importing data
            
2.2.2
 Apr
2.2.2
 Apr
              Refined version to improve functionalities
            
2.2.1
 
                Mar
              
              Added multi-currency (limited currencies)
            
              Added "Customize View" button to let users to create different "View" of data record based on criteria
            
              Added email notifications by trigger
            
              Added "Trigger Manipulation Sharing List" that enables trigger
            
              Customizable Page 2.0
            
              Granted permission of mutual invocation between "Roll-up" and "Formula" fields
            
              Added commonly used functions in "Formula" field
            
              Added user information and old value record to validation rules
            
              Added Annual Audit