CloudCC is the ultimate management software for business.Based in Pleasanton, California, CloudCC offers the complete CRM platform with highly competitive pricing, features business apps covering marketing automation, sales force automation, service management, extensible platform and industry CRM solutions and more, CloudCC provide SaaS and PaaS, you can find out a CRM solution we can do for you. We have many clients from all over the world, and we support depth customization. Capture visitors from your website, automate your operations, plan your daily tasks, support your customer service, and more features you need. No endlessly printing sheets, save time and money by automating your routine tasks and put your business on auto-pilot.
As the founder of CloudCC, Martin holds a master’s degree and has worked in software and CRM companies for more than 15 years. He received the highest level of Salesforce certification in 2008. As early as 2006, he has been engaged in SaaS and cloud computing, providing consulting services on cloud computing and enterprise management for many companies and organizations.
Ann is our CRM Consultant with rich experience in education, activity, student management solutions. With a Master's degree in Computer Application, she worked as a Technical support Associate over last years, and she can provide solutions to our clients to meet their unique needs. She enjoys meeting passionate educators, administrators, and staff, they focus on improving child's educational experience and keep after schools or child care centers running confidently with the CloudCC system.
Jacklynn is our Product Specialist; she focuses on improving product design and user experience. With a Master's degree in Education and years of experience teaching at after-school programs, she likes to understand the needs of our customers, improving the functionality of CloudCC constantly. She also has a background in customer support and technical writing.
Ruben is our talented Junior Product Manager who brings valuable CRM and prior team management experience to the table. With a Bachelor's degree in Communication, Ruben can be found engaging with multiple stakeholders and CloudCC teams to ensure that the platform constantly exceeds expectations. His support and management across the company have been integral in CloudCC's commitment to create the best possible product for customers while operating at its highest level.
Carter is the principal leader of CloudCC’s product from strategy to execution. He is in charge of CloudCC’s product management, design, and new functions. He loves new ideas, so he is a visionary, and he also received the highest level of Salesforce certification in 2018. 15 years of CRM product design experience and extensive knowledge within the education and training sector. In the future, he will continue to be in charge of the updates and developments of the CloudCC.
The technical engineer for the CloudCC, and he is our driving force behind CloudCC’s technical innovation. 10 years of experience in software engineering of cloud-based SaaS. His extensive engineering experience (Web, Mobile, Infrastructure and so on) ensures that the CloudCC is at the forefront of CRM application technology. As a designer of CloudCC technical architecture, Owen invested a lot of time and effort to support the stability and perfection of CloudCC platform based on the current international leading architecture.
Mark is primarily responsible for the CloudCC’s customer success, including product extension consulting and customization implementation. Prior to working on the CloudCC, he and his team provided support and professional services to government agencies, financial institutions, banks, and large companies like Sony and Apple. He has more than 10 years of leadership experience in CRM and SaaS business consulting and in systems integration.
Alex lead our consulting team as a business analyst, who has full experience on higher education and K-12 enterprise IT structure. In the past 7 years Alex focus on CRM consulting service to the list companies. As a Salesforce Certified consultant and developer, Alex keeps his steps to be a CRM specialist. Alex will response to your first call, discover your business needs and manage pain point. He will give a perfect proposal for your CRM implementation.
Rayna, with a master’s in education, has been dedicated to providing CRM solutions to the education industry for more than four years. She has worked in K-12 schools and has learned about their business processes and training companies, as well as the CRM needs of educational institutions. Therefore, she can start with your business logistics and provide you with CRM solutions to help you improve efficiency, reduce cost, analyze data, and enhance core competitiveness from one platform; your entire institute’s administration can be done from just one system.
Tianna has a master’s in education and is dedicated to providing CRM consulting services to education institutes and training companies. She hopes that more educators could simplify the tedious routine and focus on enabling more students to have a happy learning journey. Being student-oriented, she can provide student life-cycle CRM solutions for educational institutions and training companies. These solutions are flexible and simple to use, even if your institution or company does not have IT professionals.