CloudCC service cloud
CloudCC service cloud, world first class customer service solution, provides all the leading customer service tools you need to support your customers through all channels. Service cloud customer service solution has a console service, able to work on any device, with the agent or the customer self retrieval knowledge base, and even social media channel support tools. Service cloud customer service tool will maintain your support department to effectively run, and enhance your customer satisfaction and loyalty.
CRM: CloudCC CRM can establish a better customer relationship, to help you save money and increase profits.
Sales forecast: sales forecast and analysis are the powerful features of CRM CloudCC.
Sales tracking software: strong sales tracking function, help you analyze sales channels, loss analysis, and more.
Sales content management: to ensure that your sales representatives are easy to get the success of the sales materials on your App application software .
Multi platform mobile application development: a powerful tool for the development of multi platform mobile applications.
System integration: back-end office system integration can provide a powerful interface and perfect service.
Enterprise mobility management: CloudCC1 platform provides you with everything you need to do the mobile business management.
Mobile application development tools: mobile application development tools will make the historical system data be integrated into the CloudCC application.
Platform infrastructure: you can rely on cloud based platform infrastructure, to help companies focus on building applications, to promote the results of the actual business.